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Airnguru partners with Royal Brunei Airlines to elevate pricing capabilities

Brunei’s flag carrier selects Airnguru’s advanced suite of pricing tools to boost productivity, accelerate time-to-market, and support international growth


Santiago, Chile – September 18, 2024 – Airnguru – a leading provider of fare management, pricing intelligence, optimization, and automation solutions for airlines – has today announced a multi-year agreement with Royal Brunei Airlines, the flag carrier of the Sultanate of Brunei.


The new partnership will significantly enhance the airline’s operational efficiency, increase automation, and bolster its competitive stance as it continues to expand its footprint in the global aviation market.


Royal Brunei Airlines is now the tenth carrier to leverage Airnguru’s cutting-edge solutions, highlighting the technology provider’s strong market fit and superior customer service. Airnguru’s ability to quickly gain traction across four continents underscores its commitment to delivering value and driving success for its airline partners.


Javier Jiménez, COO and Co-Founder of Airnguru, said: “Partnering with Royal Brunei Airlines at this crucial stage of their global expansion means we can directly address the challenges they face in today’s competitive landscape. Our solutions are designed to enhance their operational capabilities and market responsiveness, and so we look forward to seeing the tangible impact this collaboration will have on their growth and efficiency.”


Joshua Kok Hwa Law, Chief Commercial Officer at Royal Brunei Airlines, added: “In our quest to enhance commercial excellence and stay ahead in the competitive airline industry, partnering with Airnguru was a strategic decision. We believe that Airnguru's expertise in pricing technology will be pivotal in our ongoing efforts to optimize pricing strategies and deliver even greater value to our guests”


“We are delighted to partner with Airnguru as a strategic partner on our path to digitalize some of our processes to ensure we are working for our customers efficiently and be able to respond quickly to market demands. This partnership will ensure we are taking advantage of technological advancements in the airline business, especially in AI. RB will continue to invest in technology to further increase our efficiency and market competitiveness.” added Captain Sabrin Haji Abdul Hamid, Chief Executive Officer at Royal Brunei Airlines.

The announcement is the latest in a series of long-term agreements for Airnguru, which included strategic partnerships with leading carriers Qatar Airways and Aeromexico.


About Royal Brunei Airlines


Royal Brunei Airlines currently operates a fleet of twelve aircraft comprising five Boeing 787-8 Dreamliners and seven Airbus A320NEOs. In 2019, RB received a Five Star rating from the 2020 APEX Official Airline RatingsTM and was ranked 66th in the top 100 airlines in the world and awarded Four Stars at the 2019 SKYTRAX Awards. Further cementing its position among the world's favourite airlines, RB was ranked by TripAdvisor users as favourites in Travellers' Choice Regional Airlines (Asia) for the past three years.


In 2021, RB was awarded the highest seven-star ratings against COVID-19 by the world's best one-stop airline safety and product review website airlineratings.com. In the same year, RB was awarded Asia’s Leading Cabin Crew and World’s Leading Cabin Crew; both titles where RB emerged as champion from 2020 to 2021, and Asia’s Leading Airline – Business Class by World Travel Awards (WTA). In 2022, RB emerged as champion for the third time in a row for World Travel Award's Asia's Leading Cabin Crew 2022.


In 2023, RB was awarded a Five Star rating for the Major Airline category by the Airline Passenger Experience Association (APEX). In the same year, RB was awarded World’s Leading Cabin Crew for the fourth consecutive year by WTA. Just recently, on 30 May 2024, RB received Muslim-Friendly Airline of The Year from Cresent Rating for Halal in Travel Awards.



About Airnguru

Founded by hands-on experts in airline Revenue Management, Data Science, and Big Data, Airnguru is a leading provider of best-in-class airline pricing technologies. Airnguru solutions empower analysts to design, optimize, execute, and automate pricing strategies, enhancing productivity, and boosting airline profits.


Airnguru takes a holistic approach to pricing processes, seamlessly integrating all teams and departments involved in pricing decisions. Through its highly configurable pricing workflow, Airnguru streamlines and automates processes from inception to completion, ensuring a cohesive and efficient pricing strategy. Airnguru´s unique value proposition is sustained by a cloud-native tech stack encompassing Big Data, automation, A/B testing, Machine Learning, optimization, and simulation.

Airnguru is the preferred choice for ten international airlines across four continents that benefit from its innovative technology and superior service, including two of the world’s largest carriers, Qatar Airways and British Airways (IAG). The company's esteemed customer list also features Avianca, Copa Airlines, LOT Polish Airlines, Finnair, SKY Airline, Aeromexico, another carrier in the Middle East (to be announced), and Royal Brunei Airlines.

For more information about Airnguru and our transformative solutions, please visit www.airnguru.com.

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